Patient satisfaction data

Q1 2025

Patient satisfaction is of the utmost importance to us, so on the day after examinations and procedures, we offer our patients the opportunity to share their opinions about our hospital's services in an online questionnaire. Find out our key results, based on 1,475 reviews from the previous quarter (1 January - 31 March 2025). Ratings are from 1 to 10 points, and the data is averages expressed as a percentage.

We thank our patients for their feedback, which helps us to continuously improve our services.

94,7%

94,7% of our patients are satisfied with the services provided by our hospital

92,9%

92.9% of our patients would recommend our hospital to family and friends

96,8%

Call Center availability

97,0%

Quality of customer information

97,7%

Helpfulness of reception

96,7%

Waiting conditions

98,3%

Professionalism of our doctors

98,6%

Work of our medical staff

98,1%

Quality of our organization of operations

97,2%

Quality of hospital care